At FlexCare, we are proud to hold the prestigious Joint Commission (TJC) Certification for Health Care Staffing Services. This certification is recognized as the gold standard in healthcare staffing, highlighting our commitment to excellence, quality, and safety in everything we do.

What Is The Joint Commission Certification?

The Joint Commission is an independent, nonprofit organization that accredits and certifies healthcare organizations and programs in the United States. Its Health Care Staffing Services Certification ensures that staffing firms meet rigorous standards for providing qualified and competent healthcare professionals.

This certification demonstrates FlexCare’s dedication to:

• Delivering competent and credentialed clinicians.
• Ensuring compliance with industry best practices.
• Prioritizing patient safety and quality care.

Why This Matters to Clinicians

For healthcare professionals, working with a Joint Commission-certified staffing firm means:

• Confidence in your career decisions. You’re supported by a trusted partner that meets the highest standards in staffing.
• Commitment to your growth. We prioritize ongoing education and training to ensure you have the resources to succeed.
• A focus on quality assignments. You’ll be placed in facilities that align with your skills and goals.

Why This Matters to Facilities

For healthcare facilities, partnering with FlexCare means:

• Qualified staff you can trust. Our clinicians undergo a thorough screening process to ensure they meet your needs and provide top-tier patient care.
• Consistency and compliance. We adhere to standardized performance measures and maintain compliance with industry regulations.
• A partner in excellence. Our certification reflects our dedication to supporting facilities in delivering exceptional care.

The Certification Process

The Joint Commission Certification is not a one-time achievement—it’s an ongoing commitment
to excellence:

1.  Initial Certification: Staffing firms must undergo an announced review to meet the rigorous certification criteria.
    
2. Ongoing Re-Certification: Unannounced, on-site reviews occur every two years to ensure continuous compliance with Joint Commission standards.
    
3. Performance Standards: Certified staffing firms must implement standardized performance measures, ensuring consistency and quality across all placements.

Your Voice Matters: Incident Reporting

If you ever have concerns about patient safety or the quality of care, we encourage you to speak up:

1. First, notify the management at the assigned facility and FlexCare.
2. If unresolved, contact The Joint Commission's Office of Quality Monitoring:
   • Call (800) 994-6610.
   • Submit your concerns through their online form.

You can report concerns without fear of punitive action. FlexCare and The Joint Commission share a commitment to fostering safe, high-quality healthcare environments.